These Website Terms of Use (“Terms”) govern access to and use of palmsatpark.com and related online content operated by Park Drive Ventures, LLC, doing business as Palms at Park (“Palms at Park,” “we,” “us,” or “our”). By using the website, you agree to these Terms. If you do not agree, do not use the website.
1. Website Information Is Not a Reservation
Website content, availability displays, estimates, photographs, descriptions, and rates are informational until a reservation is accepted and confirmed under the applicable booking terms and Rental Agreement. Availability and pricing may change. An email, call, or text does not hold dates or create a reservation.
2. Rental Agreement Controls Reservations
Every reservation is subject to the applicable confirmation, payment terms, house rules, policies, and Rental Agreement. If these Terms conflict with a signed Rental Agreement regarding a stay, the Rental Agreement controls for that stay.
3. Eligibility and Acceptable Use
You may use the website only for lawful personal or business travel-planning purposes. You may not:
- interfere with site operation or security;
- probe or access systems without authorization;
- scrape, harvest, copy, or use site content at scale without written permission;
- submit false, fraudulent, infringing, defamatory, threatening, or unlawful material;
- impersonate another person;
- use automated means to reserve inventory or burden the service;
- reverse engineer site code except where law expressly permits; or
- use Palms at Park names, images, content, or data to train, market, or operate a competing property or service without written permission.
4. Intellectual Property
The website, branding, copy, photographs, videos, graphics, logos, design, code, and other content are owned by or licensed to Park Drive Ventures, LLC and protected by applicable law. We grant a limited, revocable, non-transferable right to use the website for evaluating and arranging a legitimate stay. No other rights are granted.
5. User Communications and Submissions
You represent that information you submit is accurate and that you have authority to provide information concerning members of your party. You grant us the right to use communications and submitted information to respond, administer reservations, provide services, enforce terms, protect safety and property, and perform the activities described in the Privacy Policy.
Do not send confidential business information, payment-card data, identity documents, or sensitive information not reasonably required to plan your stay by email or text.
6. Third-Party Services
The website may use or link to Beds24, Stripe, Instagram, Google, OpenAI advertising services, and other third parties. Third-party services are governed by their terms and policies. We are not responsible for third-party outages, content, security, or conduct, except as required by law.
7. Disclaimers
To the fullest extent permitted by law, the website is provided “as is” and “as available.” We do not warrant that it will be uninterrupted, error-free, secure, or free of harmful components. Photographs, views, furnishings, landscaping, amenities, and surrounding conditions may change. Travel times are estimates. Nothing on the website constitutes legal, medical, safety, or travel advice.
Nothing in these Terms excludes warranties or rights that cannot lawfully be excluded.
8. Limitation of Liability
To the fullest extent permitted by law, Park Drive Ventures, LLC and its owners, affiliates, representatives, contractors, and property owners will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from website use. For a claim arising solely from use of the website and not a stay, our aggregate liability will not exceed the greater of one hundred U.S. dollars or the amount you paid us specifically for the website service giving rise to the claim.
This section does not limit liability that cannot legally be limited. Stay-related liability is governed by the applicable Rental Agreement and law.
9. Indemnification
To the extent permitted by law, you agree to defend, indemnify, and hold harmless Park Drive Ventures, LLC and its owners, affiliates, representatives, contractors, and property owners from claims, losses, liabilities, costs, and expenses arising from your unlawful website use, violation of these Terms, infringement of another's rights, or materially false information you submit.
10. Dispute Resolution; Arbitration; Class Waiver
Read this section carefully. It affects legal rights.
Before filing a claim, a party must send written notice describing the dispute and requested relief to [email protected] and allow 30 days for informal resolution.
Except for an eligible individual claim in small-claims court, a request for temporary injunctive relief involving unauthorized website access or intellectual property, or a claim that applicable law does not permit to be arbitrated, any dispute arising out of these Terms or website use will be resolved by binding individual arbitration administered by the American Arbitration Association under its applicable Consumer Arbitration Rules. The Federal Arbitration Act governs the arbitration provision. The arbitration may occur remotely unless the arbitrator requires otherwise.
Claims must be brought only in an individual capacity and not as a plaintiff or class member in a class, collective, consolidated, coordinated, mass, or representative action, to the fullest extent permitted by law. The arbitrator may award relief only to the individual party and only to the extent necessary to resolve that party's claim.
If the class-action waiver is found unenforceable for a particular claim or request for relief, that claim or request will proceed in court after all arbitrable matters are resolved. If arbitration is found inapplicable, exclusive venue will lie in the state or federal courts serving Riverside County, California, and each party consents to jurisdiction there, except where consumer law requires another forum.
This arbitration provision must be presented conspicuously and affirmatively accepted where required.
11. Governing Law
California law governs these Terms, without regard to conflict-of-law rules, except that the Federal Arbitration Act governs the arbitration provision. Mandatory consumer protections remain applicable where they cannot be waived.
12. Changes and Severability
We may update these Terms prospectively by posting a revised date. If a provision is unenforceable, it will be modified to the minimum extent necessary or severed, and the remainder will continue in effect.
13. Contact
Park Drive Ventures, LLC d/b/a Palms at Park
Email: [email protected]
Telephone: +1 (760) 558-7100